(323) 654-3616 | Lic. 0H78579

Privacy Policy / User Agreement

MP INSURANCE SERVICES

We value you as a customer and we know how much privacy means to you. We are informing you of our policies for collecting, using, securing, and sharing customer information.

OUR PRIVACY PRINCIPLES

• We do not sell customer information.
• We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
• We contractually require any person or organization providing products or services on our behalf to protect MPIS customer information.
• We do not share customer medical information with anyone, unless:
- You expressly authorize it; or
- It is permitted or required by law; or
- Your insurance policy contract with us permits us to do so.
• We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.

INFORMATION WE MAY COLLECT

We collect, use, and share information we need to conduct our business, to advise you of our products and services, and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below.

Types of information we may collect and how we gather it:
• From you; on applications for our insurance, banking, and investment products; from other policies or products you have with us, or on other forms, through telephone or in-person interviews, your MPIS agent, and our Customer Service Representatives, such as your address and telephone number
• From your transactions or experiences with us; such as your payment history and underwriting and claim records
• From our associated companies and non-MPIS associated companies, organizations, or consumer reporting agencies, such as your driving record, claim history, or credit information.

HOW WE USE INFORMATION ABOUT YOU

We use customer information, including consumer report information, to underwrite and/or rate your policies and products, process your claims, ensure proper billing, service your accounts, and offer you other insurance and financial services products that may suit your needs.

INFORMATION DISCLOSURE

We may share information about you with persons or organizations inside or outside our associated companies as permitted or required by law, including sharing with companies that perform marketing or other services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you. We may also share customer information with consumer reporting agencies and with other entities as needed to handle your claim and to protect against fraud and unauthorized transactions. For example, we might share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims.

YOUR CHOICE TO SHARE INFORMATION

There are two types of information sharing - sharing within MPIS associated companies and sharing outside MPIS. We do not sell customer information. We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes. The choice in the Special Notice, which follows, applies only to the sharing of information with the MPIS associated companies. For example, if you are an auto policyholder, our ability to share information among the MPIS associated companies allows us not to ask again about your driving record when you apply for a boat policy.

SPECIAL NOTICE REGARDING THE SHARING OF CERTAIN INFORMATION
WITHIN THE MPIS ASSOCIATED COMPANIES

This special notice applies only to information sharing within MPIS associated companies that does not involve your transactions or experiences with us.

WHAT INFORMATION WE SHARE:

Unless you tell us not to, we may share information with MPIS associated companies that was obtained from your application, such as your occupation; or information obtained from a consumer report, such as your credit history. We may also verify information provided by you, such as your driving record; or information regarding your employment, such as your employment history. This sharing may take place unless you have told us not to share this information.

WHY WE SHARE:

We may share information about you with MPIS associated companies:
• To enhance our service to you.
• To underwrite and/or rate your policies and products.
• To measure your interest in our products or services.
• To research, develop, and improve our products and models.
• To monitor customer trends.

WHO WE SHARE WITH:

We may share information with the MPIS associated companies, including:
• Automobile Insurance Companies.
• Homeowners Insurance Companies.
• Business Insurance Companies.
• Commercial Insurance Companies.
• Worker’s Compensation Insurance Companies.
• Commercial Auto Insurance Companies.
• Health Insurance Companies.
• Bond Companies.
• Other Personal Insurance Companies.
• Other Business Insurance Companies.
• Other Commercial Insurance Companies.

If you are a new customer and you prefer that MPIS not share your personal information among our associated companies, call or write your MPIS agent or call us at 323-654-3616. Your choice will also apply to your joint account holders and/or policyholders. If you are an existing customer and have already told us your sharing preference, no action is needed unless you want to change your information sharing preference. To change your preference at any time, call or write your MPIS agent or call the number listed above. Your choice does not limit MP Insurance Services from sharing certain information about you within MP Insurance Services only. This choice does not apply to our efforts to market products and services to you - you may receive information about other insurance and financial services products that may suit your needs.

MPIS PROTECTS CUSTOMER INFORMATION

In order to ensure the safety of customer information, we continually:
• Maintain physical, electronic, and procedural safeguards
• Review our policies and practices
• Monitor our computer networks
• Test the strength of our security

Thank you for choosing MP Insurance Services. We value you as a customer and appreciate the opportunity to serve you.